Case Study: Business Process Reengineering General Motors Corporation

902 Words Jul 3rd, 2010 4 Pages
Case study: Business Process Reengineering

General Motors Corporation

“General Motors is one of three leading automotive manufacturing companies in the United States. Based in Michigan in 1903 by Henry ford and grew to reach revenue of $150 billion and more than 370,000 employees by 1996. In the 1970's, the automobile market for the major auto makers - General Motors (GM), Ford, and Chrysler- was crunched by competition from foreign manufactures such as Toyota and Honda. In 1999, Ford acquired the Swedish Volvo model in an attempt to compete in the foreign market and expand to other regions.”

General Motors needs to use the business process reengineering for the information systems infrastructure to cut redundancies and requiring
…show more content…
The company achieved turnover of £531 million in 2006.
Serving a variety of clients, from large blue chip companies to smaller local operations, TDG handles the storage, loading, transportation and delivery of a wide range of goods – from refrigerated foods to industrial supplies and hazardous chemicals. The company’s 125 sites provide more than 1.1 million square metres of warehouse space and support 1,600 vehicles.

With large volumes of often dangerous goods being loaded and unloaded from TDG vehicles every day, occupational health and safety is a key concern for the company, as Peter Coghlan, TDG’s Safety Director, explains

“TDG realised that a major contribution to this programme could be made by optimising the company’s internal processes in a number of areas. Risk assessments, incident and near-miss investigations and monthly health and safety reports all relied in part on paper-based systems and manual processing, which could be slow and cumbersome.”

The use of business process reengineering has offered TDG to take pride in their ability to load & transport goods safely. The company realised that streamlining data-collection and improving reporting capabilities could make a major contribution to its ongoing health and safety improvement programme

This case study can be concluded that

Related Documents